Quality Assurance Specialist (816231)-Lancaster PA

شرکت: Equus
نوع شغل: Full-time

Job Description
- Provides comprehensive audits to ensure programs and services are implemented at the highest standards and clients receive the highest level of care
- Ensures Funder, partner and Equus policies and procedures are monitored and updated to include regulatory changes
- Conducts statistical data comparisons using MS Excel Develops quality improvement processes by reviewing activities and administrative systems
- Records, compiles, and analyzes performance and compliance information to ensure quality
- Reviews clinical assessment operational procedures and processes; makes recommendations for improvement
- Develops and implements continuous quality improvement processes
- Reviews customer survey data and provides management with recommendations for improvement, if needed
-Communicates effectively with program management using good judgment and diplomacy 
- Clearly articulates and documents that staff are performing timely and accurate services according to operational procedures and processes
- Provides audit reports to manger and keeps management informed as to the status of program quality matters, including performance
- Other duties assigned

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