Deputy Manager

We are currently looking for an experienced Deputy Manager, who will be responsible for the day to day delivery of Food and Drink Services.

Key Responsibilities:

· Understand and deliver all contractual terms

· Communicate any on site client changes to line manager.

· Communicate regularly with client (as agreed)

· Communicate regularly with sub-contractors (as agreed)

· Promote the accommodation and amenity units and act as a Company Advocate at all time

· Ensure all services are delivered to the correct standard

· To always look out for opportunities to develop our service

· As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency

· Developing contract specifications and SLA’s to ensure an optimum service is being delivered

· To report health and safety issues to your line manager, including all accidents and near misses

· To promote good safety habits and safe systems of work

· Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies

· To demonstrate facilities contract staff are suitably qualified and experienced

· Ensuring the availability of the right number of trained staff at the right time.

· Identification and prediction of resource shortfalls and excesses and recommendations.

· Succession management, long and short terms.

· Staff reporting, appraisals team brief, standards and expectations.

· Motivation and cross team co-operation

· Details of current spend.

· Ensuring value for money for all areas of expenditure.

· Maintenance of auditable records

Essential:

* This is a varied role, demanding excellent customer facing, people and operational management skills

* Attention to detail and accuracy

* Team management experience, including performance management and development and coaching and the monitoring of service contracts.

* You must be smart, polite and well presented at all times

* Excellent customer service skills

* Strong Team player

* Experience working within a corporate Health & Safety culture

* Experience with Financial Controls

* Driving licence essential

Job Type: Full-time

Pay: £29,000.00- £30,500.00 per year