Technical Support Engineer

Technical Support Engineer

Location: Worcester

Salary: £38,000 – £45,000

Job Type: Permanent

Hours of Work: Monday to Friday

Engineering @ 365 are currently working with a market leader in their respected field who are recruiting for a technical support engineer for their UK headquarters based in Worcester on a permanent basis.

Job Description:

Engineering @ 365 is recruiting for a leading provider of calibration services, specialising in precision measurement equipment across various industries including manufacturing, healthcare, aerospace, and automotive. They are looking for a technical support engineer to support their business needs on a permanent basis.

Key Responsibilities:

* Providing support to both customers and engineers regarding machinery installation calibration and repairs.

* Diagnose and troubleshoot technical issues related to calibration equipment, including but not limited to oscilloscopes, pressure gauges, temperature controllers, and torque wrenches.

* Working with both field engineers and customers advising on training and best practice for machinery and usage.

* Maintain detailed records of technical support requests, troubleshooting steps, and resolutions within the company database to share to both field engineers and customers.

* Liaising with the customer support team to ensure the correct information is provided to relevant sites to both customers and clients.

Requirements:

* Qualifications within an engineering discipline

* Knowledge of electronic principles

* Ability to liaise with both customers and clients advising on best practice and creating solutions for both parties.

* Ability to work and think independently as well as part of a team.

* Experience with both mechatronic and hydraulic machines.

How to Apply:

Please apply above or alternatively call on (phone number removed)

Equal Opportunity Employer:

Engineering @ 365 is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation