Systems Analyst I

Yritys: eKeeper Systems, Inc.
Työnkuva: Kokoaikainen

Join a Rock Star Team
Join an Elite IT Team
Small company attitude with big company benefits, if you are looking for a Systems Analyst position with an elite IT team that believes in unparalleled excellence, you’ve found it. We offer health insurance, paid time off, company attire, and much more.
As our Systems Analyst, you will work with a team that prides itself on creating systems with superior availability and reliability. Your critical thinking skills and proactivity will help eKeeper effectively resolve any unexpected problems that arise in our clients’ systems. If you want to expand your technical horizons with an established and quickly growing team, then this is the ideal opportunity for you!
Requirements
Qualifications
Two or more years of hands-on IT experience (preferred)
Experience supporting Windows Desktop, applications, and hardware
Experience supporting Windows Server and applications support
Experience troubleshooting desktop network connectivity issues
Excellent critical thinking skills
Ability to obtain new certifications required for vendor guidelines and the keep up with current technology
Excellent written and verbal communications skills
Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
Ability to work well and maintain good working relationships with our customers
Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
Desire to excel in a client-service results-oriented environment
Ability to work independently and as part of a team
Ability to manage and complete system projects with minimal downtime.
Strong sense of ownership for projects and tasks
Detail-oriented
Responsibilities
Provide tier 1/2 support for cases
Add, change, and delete users for Active Directory, on-premise Microsoft Exchange, and Office 365 environments
Install, configure, and maintain Windows desktop systems, applications, and hardware
Install, configure, and maintain 3rd party desktop and server applications
Install, configure, and maintain miscellaneous hardware for client-specific needs
Install, configure, and maintain Windows Server operating systems`
Install, configure, and maintain various Microsoft applications including MDT and WSUS
Install, configure, and maintain desktop and network printers
Install, configure, and maintain office desk phones
Support cell phone configuration for email
Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana
Create and maintain systems, network, project, and process documentation
Challenge and enhance your technical proficiency and provide stimulating ideas to our team
Provide onsite support for our clients as needed
Participate in an on-call rotation
Other responsibilities as assigned
Benefits
Benefits of Working at eKeeper Systems
This is a full-time salaried position with the following benefits:
Health insurance including medical, dental, and vision
401k with company match
Paid Time Off
Company attire
Community involvement opportunities
Cell phone allowance
Free snacks and drinks, including fresh popcorn and coffee, available when in the office
Bonus pay for certifications up to a year after achieving them.
Bonus pay for on-call coverage
Hybrid work environment
A diverse group of colleagues to work with. Check out our staff profiles on our website.
About Us
eKeeper Systems, Incorporated is a consulting firm located in Yorktown, Indiana that specializes in designing, building, deploying, and maintaining today’s information technology systems. For more than 18 years, our company has provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large companies throughout Indiana. We pride ourselves in maintaining many industry-leading certifications from the most prevalent manufacturers in the industry and we constantly strive to extend our technology experience into new areas every day.