Loan Services Assistant

Description/Job Summary
At FCS Financial, part of the nationwide Farm Credit System, we are looking for a Loan Services Assistant to join our Team! FCS Financial is a member of the largest agriculture lending cooperative in the United States today. At FCS, we seek individuals who share passion for agriculture, rural living and helping people achieve their goals and dreams!
We are looking for a friendly, confident, accurate, pro-active, organized, and precise individual!! If you are a team player, and someone who can multitask, this opportunity is for you!
The Loan Services Assistant position coordinates office operations and performs administrative duties in support of the Loan Services Team. The position processes all Association long-term real estate full deed of trust releases. This position is also a trainee for the Loan Services Specialist role and will provide backup to the Loan Services Specialists in the Loan Services department. The trainee component requires review and preparation of legal documents for loan closings.
This position is open until filled.
This position is located in Jefferson City, Missouri.
This position is classified as Non-Exempt under the Fair Labor Standards Act.
Department: Loan Services
Reports To: Vice President, Loan Services
Supervises: None
Responsibilities/Duties
Job Functions*
Percentage
Job Functions
20%
Office Duties
Contacts service providers for office equipment maintenance and document shredding
Orders office supplies
Schedules and sets up for meetings and events
Compiles invoices for VP approval
Processes incoming mail, including the processing/tracking of newly signed promissory notes and sending them to our funding bank on a weekly basis
Processes original loan documents and loan policies received from title companies
Logs, scans and prepares overnight packages of original notes to be sent to our funding bank
Handles annual inventory of office equipment
Maintains updates to training manuals
Prepares packets and manuals for meetings and other events
Reviews and resolves issues reflected on various monthly reports
Responds to internal/external customer requests and/or identifies the correct staff member to respond
Scan closing packets for Loan Services staff, as needed
Reviews unfunded balance reports and sends follow up emails to get fees cleared
50%
Processing Releases of Deeds of Trust
Verifies loan status
Confirms with branch staff permissions to release deeds of trust
Reviews original loan documents received from our funding bank
Prepares releases of deeds of trust
Prepares envelopes for the county recorder to record prepared release for counties that don't e-Record
Uploads releases to e-Record for electronic recording
Sends documents to the customer in a timely manner
Maintains updated list of counties with e-record capabilities
30%
Document and Information Review and Document Preparation
Processes real estate loans under direction of Loan Services department leadership
Reviews various items including title commitments, appraisals, entity formation documents and other supporting documents for accuracy and adherence to regulations and Association policies and procedures
Verifies and inputs information into applicable databases. Performs maintenance to system data as necessary
Follows up on questions, inconsistencies and missing information
Answers questions regarding loan documentation
Generates and merges loan documents using applicable software
Prepares closing instructions and various other documents for loan closings
n/a
Other duties as assigned to meet the needs of the organization.
* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.
Required Skills
Minimum Qualifications
High School Diploma
2 years of related experience
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
General clerical skills
Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issues
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in utilizing Word, Excel, PowerPoint, and Outlook
Skill in processing complex, detailed information in an accurate and thorough manner
Skill in working as part of a team and collaborating with colleagues
Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
Skill in organizing material and information in a systematic way to optimize efficiency
Skill in applying processes and procedures to factual data to come to make a logical decision
Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data