Benefits Associate II

Job Description
Position Type :
Full time Type Of Hire :
Experienced (relevant combo of work and education) Education Desired :
Bachelor's Degree Travel Percentage :
0%
Job Description
As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
What you will be doing:
Be a part of the US Benefits team assisting in the administration, communication and systems support of various employee benefits plans.
Heavy participation with Open Enrollment process preparation and updating any documentation.
Answers all benefit inquiries from our US associates. Either through a ticket system or direct communication.
Counsels and assists employees regarding benefits, eligibility, open enrollment, basic inquiries, and procedures. Be the subject matter expert on all things benefit related.
Processes terminations from plans and notifications to COBRA Administrator.
Assists employees with problem claims and/or appeals.
Maintains vendor contact to investigate discrepancies and provide information in non-routine situations.
Assists in preparing materials and presenting benefit plan changes to employees.
Helps ensure compliance with all governmental regulations related to benefits programs, including ERISA reporting and disclosure requirements, FMLA, HIPAA.
What you will need:
Typically 5 years of Benefit experience and college degree preferred
Knowledgeable of health and welfare benefits and retirement plans as well as human resources standard concepts, practices and procedures including, but not limited to, disability programs, welfare programs, FMLA, HIPAA, and ERISA
Ability to apply analytical and decision-making capabilities to apply benefit policies and company philosophy to working situations
Ability to prioritize work, handle details accurately and follow up with minimum supervision
High level of both written and verbal communication
Able to establish and maintain effective working relationships with employees, vendors and public
What we offer you:
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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