Publié dans: Autres dans Michigan | Posté: |
Job Description
This position leads short- and long-term strategic planning and associated execution for the Domino’s Food Safety and Quality Assurance (FSQA) Team. The position provides strategic direction, will be instrumental in confirming the purpose, building team and leadership to grow Domino’s global food safety and quality culture.
This role will initially be focused on International “farm-to-fork” and restaurant food safety and quality programs. This role plays a key strategic lead role driving collaboration with the Domino’s international cross-functional teams, senior leadership on the business team and master franchisees to develop the international food safety and quality assurance programs, including evolution of standards, risk mitigation, and master franchisee capability development. Leadership for the U.S. store efforts will focus on collaborating with the domestic-based operations and training teams and franchisees to evolve store food safety risk assessment and risk mitigation. Over time, the position has scope to evolve to have accountabilities with Domino’s North American supply chain and dough production centers and ingredient and supplier technical services, regulatory compliance, and quality assurance programs.
KEY ACCOUNTABILITIES
Leads and directs restaurant (global) and “farm-to-fork” international (non-US/Canada) FSQA programs, strategic direction, and execution..
Collaborates with FSQA, cross functional, and franchisee teams to establish short-term (annual) and long-term (3-5 years) strategic goals and priorities, to develop execution roadmap, and to deliver key results. Actively seeks out and integrates emerging risks, industry changes, and mitigation approaches into FSQA strategies and roadmap.
Oversees, leads, and creates vision and strategy for store food safety and regulatory “end-to-end” program including risk assessment, standards development, audit, compliance, escalation, and risk mitigation strategy and execution. Helps build and drive accountability with U.S. business to meet Domino’s and regulatory standards.
In collaboration with Enterprise Risk Management (ERM) team, leads ERM planning and reporting and ensures alignment between FSQA and ERM risk KPIs and reduction strategies. Ensures strategic roadmap and objectives lead to reduced risk likelihood and/or impact.
Builds regulatory and industry relationships as appropriate to facilitate compliance.
Oversees, leads, and creates vision and strategy for International FSQA Center of Excellence. Consults with teammates and international master franchisees to build master franchisee accountability and capability for “farm-to-fork” food safety, regulatory, and ingredient quality programs.
Has overall accountability of the team that drives international technical services efforts to help master franchisees qualify new ingredient and equipment suppliers. Provides senior leadership oversight for the supplier qualification activities for new market openings. Supports ingredient quality improvements. Partners with Domino’s business, marketing, and analytical teams on technical services projects.
Leverages relationships and effective communication to educate master franchisees, their teams and domestic franchisees, business teams and cross functional teams to influence their understanding, development, and support of food safety and quality standards, strategies, and execution.
Directs 3rd party supplier and restaurant audits and oversees relationship with 3rd party audit vendors.
Collaborates with Supply Chain Center and Product Quality and Technical Services teams to develop and refine standards and translate best practices into training for International Master Franchisees.
Leads crisis management incidents as directed.
Manages team to perform against objectives and key results that tie to department and company priorities. Provides clear accountability and authority to FSQA teammates and ensures the team support and resourcing is commensurate with expectations.
Builds department employee engagement scores year over year. Acts as coach to support team member learning and professional growth.
