Credit Controller

We are delighted to announce that we're recruiting for a new Credit Controller to join our dynamic team on a permanent basis.

The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEM markets: these are today's unsung heroes who positively shape the future. Now we're helping them shape their own futures.

SThree is the only Global, Pure-play STEM Specialist and our vision is to be the #1 Talent Provider in the Best Stem markets. To support this Strategy, we plan to build a World Class Operational platform to support our ambitions. The Credit Control Team supports the wider business on the journey to building a platform which is efficient, effective and scalable and therefore, World Class.

Examples of key responsibilities include …

Managing a portfolio of client accounts ensuring invoices are paid promptly
Utilising all available communication channels, prioritising telephone contact
Building relationships with key stakeholders to drive query resolution and payment
Ensure a best in class client experience
Deliver monthly debt, cash collection and DSO targets
Produce monthly customer statements
Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
Attend regular ledger reviews with Credit Control Manager/Team Leader
Select and escalate accounts to Legal or Trade Debt Partners where appropriate
Maintain accurate records in SAP
Managing financial compliance and adherence to SThree process
Support Credit Control Team Lead with ad hoc initiativesSkills, Knowledge & Experience …

Credit Control/Collections experience
Experience of managing a high volume ledger
Good knowledge of Credit risk and O2C processes
Expert Communication and presentation sills
Ability to review data and confidently make decisions
High degree of proficiency with Microsoft Office software (Excel, MS Word)

In return for your commitment, we offer a range of benefits including …

The choice to work flexibly from home and the office, in line with our new hybrid working principles
Competitive salary and bonus
28-day holiday allowance plus bank holidays, which can be taken at a time of your choosing (except for Christmas Day, Boxing Day and New Year's Day, which are fixed).
Annual leave purchase scheme
Five day's paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering `
Competitive family care policy
Financial, physical and mental well being support
Private health care (after qualifying period)
Company shares option
Access to a range of retail discounts and savings

What we stand for...

We're committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.

What we stand for..

We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.

If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help