Head of Operations | Home Care

Head of Operations | Home Care
Midlands, North & Scotland

Salary: £70k per annum & £5k car allowance
Benefits: bonus, mileage, phone & laptop

Remit:
Compass Recruitment Solutions is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.

We are proud to be working with a Home Care provider who have a portfolio of branches across the Midlands, North of England & Scotland. This is a values-based business who are delivering on a growth plan due to recent successes and aim to improve commercial and quality outcomes, as well as develop the career and futures of existing employees. The business have a wealth of experience caring for people with disabilities and specialist conditions in their own homes, ensuring the highest care possible is delivered.

The purpose of the role is to support overall day to day operations of the remit through the organisational strategies and to support, mentor and guide current Registered Managers to drive KPI's to deliver on providing high quality care.

Key points
Will be expected to be visible across all branches with the remit
Candidate must have expert CQC knowledge and the confidence to manage a team of Registered Managers
Must act as a support system and mentor for Registered Managers
Drive KPI's and overall performance
Must have current Operational experience within the home care sector
Must be commercially savvy and understand the dynamic of being a successful Operations Manager

As the head of Operations you will be expected to drive performance around delivery of quality care, governance, staffing, recruitment, hours of care, promoting excellence etc. It's important you're able to recognise indicators of poor performance and act quickly to remedy them as well as work systematically with Registered Managers to develop and deliver each branches business plan.

The Candidate
This role is an exciting opportunity for a current Operations Manager that wants to join a company who can develop your career and provide good quality care for its clients. The candidate is required to have previous Operational Management experience with exposure to turning around Domiciliary care services in line with CQC requirements and support Registered Managers within a remit of branches across the Midlands, North & Scotland.

Requirements
Experience working as an Operations Manager within the Domiciliary care sector (essential)
RMA level 4 / NVQ level 5 Management
Good relationship management skills
Exposure to and compliant with CQC
Passion for the care of elderly people (essential)

Location
This role is to cover branches across Midlands, North England & Scotland. This role is commutable from Leeds, Sheffield, Manchester, Liverpool, Preston, Warrington, Birmingham, Stoke-on-Trent, Nottingham, Leicester etc.

Interview Process
The interview process will be in a two stage format.

Stage One - Teams (informal interview)
Stage Two - F2F (formal interview)

Summary
My client is seeking an experienced Operations Manager with exposure to management within Domiciliary care services, where the successful candidate is able to lead and support Managers and staff. In exchange, my client is offering a salary of circa £70,000 per annum plus benefits.

Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.

Contact details
If you would like to be considered for this exciting opportunity, please contact Tom Berrisford directly