Software Delivery Project Manager

Job Description
Timmons Group is currently seeking a Software Delivery Project Manager to work with our Enterprise Solutions Group in our Richmond, VA office location. We are open to relocation for the right candidate.
The Software Delivery Project Manager shepherds the project delivery process and practice for custom application development, data insights, and strategic planning/roadmapping projects. A Software Delivery Project Manager will utilize their consulting and technical expertise as well as agile experience to support our clients with the implementation of technology solutions through the entire software development life cycle from discovery through implementation and handoff to support. 
The Software Delivery Project Manager works with our clients to understand their business activities, workflows, and needs on multiple levels (from a technical, functional, practical, and end-user perspective).  The Software Delivery Project Manager must be a highly engaging individual who will work with creative and technical team members to plan, develop, test, and deliver successful solutions through an iterative methodology. The Software Delivery Project Manager works with project teams to solve problems, who take ownership of tasks, and are willing to ask questions and share opinions.  
Essential Duties and Responsibilities include but are not limited to: 
Manage client relationships 
Plan and manage changes to project scope, resources and timeline 
Maintain consistent communication with clients 
Collaborate with Business Analyst to define the scope of work, business requirements and project deliverables by understanding client needs 
Work with project team members to identify work required to achieve project deliverables 
Prepare project timeline of project milestones and deliverables 
Identify resources required to achieve project deliverables 
Create, maintain and report project status to teams and to stakeholders 
Plan and coordinate project teams and scrum ceremonies 
Manage project risks and issues 
Provide support and manage request intake by asking clients specific questions to capture details about bugs and/or business goals/requirements for changes or feature enhancements 
Coordinate the planning and execution of tasks and projects 
Manage and communicate release cadences for our support clients 
Ensure quality standards and profitability targets for project are met  
Provide superior customer service and ensure all tasks and projects are managed to client satisfaction 
Manage client expectations with estimated costs and turnaround time 
Manage and track support / hosting agreements, as needed 
Facilitate and coordinate project transition to the support phase with delivery team and support clients 
Assist with proposals and RFP responses 
Manage billable projects to reach utilization goal 
Serve as Business Analyst and Project Manager on small to medium budget/scope discoveries and projects 
Provide mentoring/coaching to junior staff 
Skills/Requirements of a successful candidate include:
Bachelor's degree required
CSM and/or CSPO required  
3-8 years' experience in Agile Software Delivery 
Experience in fish and wildlife or natural resources preferred 
Creative, open minded, and organized 
Professional services experience strongly desired 
Able to provide direct, constructive feedback to both teams and individuals 
Able to multi-task and prioritize workload efficiently juggling multiple project teams and clients  
Able to delegate tasks and provide direction as needed 
Able to constantly gather feedback about our project delivery process, evaluate it, and incorporate change based upon it if needed