פורסם ב: ניהול מלונות ב- סקוטלנד | פורסם: |
HOSPO are looking for an experienced Bar Supervisor to work at a 5 star Hotel in Kelso to support our Food & Beverage Manager. There is accommodation available to rent if needed.
Key Responsibilities:
• You will be responsible for the welcome and personal care of the guests, ensuring a consistent luxury and personalised guest experience
• You will lead, inspire, and motivate the Junior bar team to make sure they exceed in their roles
• You are responsible for all the bar activities within the hotel’s bars when on duty, supported by Senior Management
• You will identify opportunities to enhance quality standards regarding beverage, set up, presentation and atmosphere.
• You will oversee cash handling and cash up procedures, ensuring that any queries are rectified with accounts in a timely manner
Knowledge & Capabilities:
• You have a passion for delivering exceptional guest service
• You have excellent communication skills, both verbal and written, with the ability to communicate effectively with people at all levels
• You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
• You have proven organisational and leadership qualities
• You are resilient and flexible to adapt your work schedule to the demands of the business
• You have proven experience with colleague management
• You are confident with completing administrative tasks and are proficient in Microsoft Office
Experience/Qualifications:
• Proven experience 2+years of supervisory experience within a quality bar, preferably within a luxury hotel environment .
• A strong spirit and mixology knowledge.
What’s in it for you?
· 30 days paid holiday after 1 year of service
· 50% discount on food & beverage
· Free meals whilst on shift