פורסם ב: אחר ב- אדינבורו | פורסם: |
Key Tasks:
Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements
Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
Report all accidents, occupational illnesses and emergencies in relevant books/documentation
Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Monitor and maintain stationery levels
Carry out statutory fire testing and associated checks
Co-ordinate with Security and report any faults on access entry system where necessary
Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
Approve invoices; goods received notes and statements for payment purposes
Act as responsible person in line with DFA to carry out cost control function
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the FM team as defined by line management
Person Specification:
Strong PC skills, MS Office
Good administrative skills
Well organised and good prioritisation and planning skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Knowledge and awareness of the facilities management industry
Practical experience in working with supply partners to deliver a seamless, integrated service
Customer services experience and the ability to communicate at all levels