פורסם ב: אחר ב- שפילד | פורסם: |
My client has an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.
We are proud to have a positive, welcoming and encouraging family culture across the business.
The Branch Administrator will be responsible for:
* Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
* Responding to incoming calls and proactively dealing with customer queries etc.
* Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
* Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
* Ensuring that all parts are received, stored and distributed to the fitters in good time
* Ensuring all relevant workshop paperwork is accurate, in line with company requirements
* Liaising with Managers and Dealers in preparation of pending work post demonstration
In order to be successful in this role it is essential that you have:
* Previous experience in office administration, alongside a strong customer focus.
* Excellent professional telephone manner
* Excellent organisational skills
* Accurate – with good attention to detail
* Competent IT skills
* The ability to deal effectively and professionally with internal and external customers
* The ability to work independently or as a member of a team
* Self-motivated
This assignment is for a minimum of 9 months. Apply now