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WHAT YOU'LL BE DOING
The Field Account Representative is responsible for a specific basin/region, driving market-based product sales. They proactively attract and source new clients, close sales to achieve financial goals, and provide expertise on product applications, pricing, and customer engagement. This role demands a self-starter who rapidly builds a substantial new business pipeline and effectively manages deals throughout the sales process.
Job Requirements
ESSENTIAL FUNCTION
Drive aggressive sales through prospecting, qualification, and closing of profitable leads, exceeding area sales goals
Execute action plans to expand the customer base, including targeted or key accounts, and increase market share
Articulate and promote the BICO Drilling Tools brand, shifting conversations from price to value, showcasing our impact on customer risk, well drilling costs, and performance
Support the sales process with planning, measurement, monitoring, and adjustments to meet financial goals
Follow pricing policies, providing timely, accurate, and profitable pricing in accordance with the structure
Manage and grow customer relationships, identify opportunities, and ensure high customer satisfaction and retention with strategic accounts
Develop comprehensive prospect knowledge, including equipment needs, budgeting, decision-making, products, competition, and market characteristics
Perform technical presentations to customers' engineers and representatives
Participate in trade, networking, and technical events, implementing company marketing plans as needed
EXPERIENCE REQUIRED
Bachelors degree is preferred
Experience as an outside sales professional or customer service representative especially within oilfield services industry is preferred but not required
Ability to approach problems/customer complaints by providing appropriate solutions and alternatives within the time limits, and to follow up to ensure resolution
Ability to work well with all levels of management and staff
A motor vehicle record with no more than two moving violations or at-fault accidents within the last three years
Flexibility to work evenings and on weekends as needed, ensuring customer requirements/expectations are met on time, every time
PHYSICAL REQUIREMENTS
Operate basic office equipment, such as a keyboard, mouse, and copier/printer/scanner
Sit and/or stand for long periods of time, up to 8-10 hours a day
Walk/travel to production areas while wearing appropriate Personal Protection Equipment (PPE), at minimum includes safety glasses, steel-toe footwear and a hardhat
Ability to lift 10lbs regularly and with assistance, up to 25lbs on occasion
Operate a motor vehicle per company Vehicle Use Requirements
Ability to travel, 10% or more, domestically
SAFETY RESPONSIBILITIES
All employees have a responsibility to do everything they can to prevent injury to themselves, their fellow employees and others that may be affected by their actions or omissions at work. Employees are expected to become familiar and follow Company's safety policies and procedures and immediately report any incidents that may lead to injury or environmentally unsound conditions that could lead to an incident. Employees should ensure they use any equipment in accordance with the training and instruction received, inform their Team Leader or Manager of any serious or imminent danger, and ensure good housekeeping is maintained within their workspace.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the job described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign additional tasks for the employee to perform as the Company may deem appropriate.
BICO Drilling Tools, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, gender, national origin, marital status, age, veterans status, disability, sexual orientation, or any other characteristic protected by law.