Veterinary Technician / Emergency and Critical Care…

חברה: Fetch Specialty & Emergency Veterinary Centers
סוג עבודה: Full-time

Fetch, Brandon is seeking an emergency technician with managerial experience to join our ECC team.
The Assistant Practice Manager (APM-ECC) assists in providing a successful outcome in patient care, a positive client experience, while promoting a collaborative environment between team members in the hospital.
Essential Functions:
Direct and supervise specialty team members in an active leadership role in ensure team success (90% clinical environment, 10% office/clerical environment)
Collaborate with training and clinical staff to ensure that training and quality goals are met
Coach and lead through effective feedback to team members through the supervisory team
Monitor and evaluate operations on a daily basis
Responsible for assignment and direction of work, development and training
Adjust employee schedules to accommodate the patient needs of the hospital as needed
Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital on a daily basis
Maintain familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures (SOPs), Standards of Care (SOCs) and Occupational Safety and Health Administration (OSHA) guidelines
Assists in building rapport with clients and referring veterinarians to ensure an overall high level of customer satisfaction with the hospital and services we provide
Minimize hospital liability through constant risk management review
Report all unsafe situations and complaints
Create and maintain a positive team environment
Requirements
Supervisory Responsibility
This position supervises all assigned team members to include leads and supervisory staff members for the Emergency, ICU and Critical Care departments.
Required Education and Experience
Bachelor’s or Associate’s degree, a minimum of 3 years’ of equivalent work experience or a combination of education and experience
Supervisory experience in a veterinary hospital
Demonstrated work history of above average performance, customer service, and attendance
Benefits
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

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