Senior Manager, Client Services (Bilingual - Eng/Spanish)

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.
Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit .  
The Senior Manager, Client Services (Bilingual - Eng/Spanish) is an integral position on Wasserman’s Experiential Team, responsible for the successful delivery of agency projects, from brief to execution. This individual will ensure that all of the client deliverables and project milestones are delivered on-time, on-budget and of a quality expected by Wasserman and its clients.
General:
Lead the development and execution of medium/large-scale projects with support from an account team and oversight from an associate account director/senior director.
Multitasks and prioritizes own work, while also coordinating with others to meet deadlines and project milestones.
Strategically plans workflows based upon deliverables. Understands the nuances of how certain tasks affect others, and prioritizes those items in order to keep projects moving along.
Able to efficiently and effectively move information around the project to keep team on track.
Operates in an organized manner, even under tight deadlines.
Manage day-to-day client relationships, establish credibility and anticipate client needs
Balances workload of multiple projects, overseeing up to 3 activations at once.
Work in a collaborative manner with all Wasserman account teams to ensure flawless project delivery against the client’s objectives and agreed upon budget
Ensure projects are correctly budgeted for and meet expected financial targets
Develop, manage and reconcile project budgets of $500K-$1.5M
Understand the landscape for each client’s business/sector as well as the context for their investments
Create a positive, collaborative, teamwork environment that aligns with Wasserman company culture and values
Troubleshoot and creative problem solve throughout projects with production and creative teams
Follow all project processes and procedures to uphold quality standards
Ensure consistent positive working relationships between departments and other Wasserman Experience team members
Has experience in multi-cultural marketing campaign
Experience in and/or passion for music and/or soccer is a plus
Requirements
Minimum of a Bachelor's Degree
4+ years relevant agency experience (preferably in the experiential, sports or entertainment field)
Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
Possess exceptional written and oral communication skills
Capable of navigating tough issues and influencing those involved toward a desired outcome
Ability to foresee issues developing before they arise and develop a solution as needed
Must be comfortable working as an integral part of a team environment
Continuously demonstrates solution-oriented mentality. Adapts easily to problems
Focused and strong-minded with an ambition to help grow the company
Lead and inspire other team members and generate positive morale
Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times
Strong attention to detail and highly organized
Fluent in English and Spanish
Benefits
Base salary: $60,000-$87,500+ plus bonus potential.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.