Poslano u: Drugo u Švicarska | Posljednje obnovljeno: |
Job Purpose:
Provide exceptional customer service and comprehensive financial and administrative services to clients by working closely with Operations Teams and Finance department.
Manage service contract renewals
Negotiate terms with suppliers to achieve the best value solution for the client
Liaise with vendors and the client to assure the alignment regarding service needs and cost
Raise service contract and none contract (time and material) purchase orders in Coupa/ Peoplesoft.
Support new supplier onboarding as required.
Key Tasks:
Understand and interpret service contract needs using data provided.
Maintain contract tracker documents with contract renewal information (PO number, date PO raised, final pricing, approval date).
Report KPI data on a monthly basis.
Liaise with client Sourcing Point Of Contacts (SPOC) when required.
Ensure correct storage of finalized service contracts
Log savings in Value Track
Contribute to savings projects and strategies
Attend and lead periodic vendor business review meetings
Monitor and manage invoices together with Operations Team and Finance (daily)
Monitor and manage all change requests from the client (weekly). Ensure reported to Finance each quarter for budget requirements.
Drive implementation of savings opportunities to ensure customer and contractual financial savings.
Liaise regularly with the Help Desk teams to ensure all service requests are met and ensure all inquiries to Contract Support are responded to promptly.
Attend a weekly alignment meeting with Operations, Quality and Finance.
Person Specification:
Excellent PC based skills, with experience in Word, Excel, PowerPoint and Outlook
Experienced negotiator
Fluent in English
Organised and able to track progress of multiple tasks in parallel
Excellent communication skills both written and verbal
Experience of using Smartsheets
Experience with Vantage
Experience with Value Track
Ability to speak Dutch, Flemish, French or German
Previous experience in Procurement/Sourcing
An understanding of the Laboratory operations and Services business
