Part-time Dealership Host / Receptionist

Part-time Showroom Host / Meeter-Greeter

Swansea (SA7)

Car Dealership Receptionist, Front of House, job share

3-days on, 3-days off, job share

£19,585 pa (£12.15 per hour)

Renault Swansea seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

KEY REQUISITES OF THE POST HOLDER:

Essential

Flexibility to work the required hours
Extensive previous experience in a busy reception or meeter-greeter role
IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
Within 30 minutes commute of our Dealership

Desirable previous experience

operating a telephone switchboard
handling a computer-based messaging system
incoming/outgoing post and deliveries

As a result of the expected duties, particularly with meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.

Working Pattern

3 days on, 3 days off
As our dealership is open 7 days a week this pattern will include weekend work.
Alternating (job share) with another Part-time Receptionist
Averaging 31 hours per week across a 6-week rota.

The role averages 31 hours per week and we require candidates to have eligibility to work 30+ hours per week on a permanent basis.

You must also have a flexible approach to cover holidays and attend VIP events and training when necessary; overtime above the usual shift pattern will be paid at plain time. Per year, this can mean up to 15 additional days outside the usual rota when covering our other Part-time Dealership Host.

Hours

8am to 6pm weekdays (with ½ hr break)
8:30am to 5pm on Saturdays (with ½ hr break)
10am to 4pm on Sundays (no break)

In return we will offer a basic salary of £19,585 per annum. This is equivalent to an hourly rate of £12.15 per hour and will be paid monthly.

Fringe benefits include 16.5 days annual leave, overtime for holiday cover, pension and superb career opportunities.

HOW TO APPLY:

Hit "Apply Now" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No Agencies Please