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Customer Service Advisor
Sherburn in Elmet
Monday to Friday 0800am - 1630pm
We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.
Main Responsibilities:
Dealing with incoming calls; advise customers on products
Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
Processing sales orders
Liaise with external teams
Build business relationship with external customers
Liaise with customers on delivery re-scheduling and re-sourcing if required
Maintain and monitor own Client base
Upselling where possible
Skills Required:
Customer focused
Customer service experience
Excellent IT skills, Microsoft office, Excel
Excellent communication skills both verbal and written
Excellent listening skills
Have a proactive approach, working in an agile business
Microsoft Office applications, Excel, PowerPoint, Word etc, preferable
Skills Required
Customer Service
Keywords
Customer Service