Hozzászólva: Administrative és Support Services itt Florida | Posted: |
Job Description
Purpose:
Records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
Duties and Responsibilities:
· Processes warranty claims on a timely basis for each franchise or distributor.
· Processes all warranty paperwork to ensure proper documentation.
· Verifies criteria required by factory or distributor.
· Reconciles all warranty receivables with payments through the appropriate accounting schedule.
· Posts credits on computer.
· Resubmits all rejected claims promptly or receives authorization to write them off.
· Follows up on payment of outstanding claims.
· Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
· Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
· Files and maintains all service records as required by the warrantor.
· Keeps informed of all factory recalls and bulletins.
· Assists with body shop warranty claims as needed.
· Assists with the cashier and telephone operator duties as needed.
· Assists with any clerical needs as directed by the fixed operations manager or the controller.
· Maintains a professional appearance and a neat work area.
· Performs other duties as assigned.