Hozzászólva: Ügyfélszolgálat/Call Center itt Délkelet-Anglia | Posted: |
Think Specialist Recruitment are delighted to be working with a fantastic organisation within the Watford area. This is a great opportunity to work within a leading team, within an organisation that offer further progression. This position would suit a candidate who has previous experience within customer service, that has good administration skills, and that is looking for an opportunity within a company that can offer them further opportunities to develop.
£23,000 - £25,000
Office Based
Some of the duties will include:
Providing excellent customer service on multiple platforms including telephone and email
Taking a proactive approach to work and helping out where necessary
Delivering excellent customer care from initial contact through to end process - attention to detail is crucial
Have an understanding approach and a good ability to listen
Raising invoices, delivery notes and picking lists
Preparing customer orders
Ability to work with empathy and resilience in a fast-paced environment
Working to deadlines and ensuring a high level of organisation
The suitable candidate:
Must have excellent verbal and written English
Capable handling sensitive cases
Personable and confident
Ability to multi-task within a fast-paced environment
Strong prioritisation and organisation skills
Computer literate and proficient in Microsoft Office Packages - Word, Excel, Outlook
"Can do" attitude and willing to assist where necessary to help others
Reliable and flexible
Professional and adaptable approach to customer contact
Strong attention to detail and accuracy
Process driven and methodical
Looking for the next step in your career?
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support