Learning and Development Administrator

Learning and Development Administrator

Location: Walsall, West Midlands (Hybrid)

Salary: £24,576 - £26,158 per annum plus excellent benefits

The Vacancy

Contract: Permanent, 37 hours per week

Closing Date: 31st May 2024

Interview Date: 6th June 2024

Do you have a keen eye for detail and excellent people skills?

Do you have an interest in being part of a team who develop the skills and knowledge of colleagues, while championing professional development?

If this sounds like you, then our L&D Administrator role could be just what you’re looking for.

As a Learning and Development Administrator you will join our L&D team and play a key role in supporting the development of our colleagues and providing a comprehensive and responsive service across whg.

Main job responsibilities:

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Manage, co-ordinate and assist the L&D Team with the administration of courses and a range of blended, online, and face to face learning programmes.

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Provide a range of monthly reports for managers and service leaders to ensure they have up to date and relevant information.

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Maintain and update IT systems to ensure current and accurate L&D information is available as required, including compliance and certified training records.

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Manage and maintain colleague learning metrics and provide monthly updates.

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Procure all services, goods and supplies in line with whg’s financial procedures.

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Liaise with managers and team leaders to establish effective arrangements that support team development and learning events.

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Provide information and guidance on all aspects of the L&D service for colleagues and maintain the relevant inboxes.

We're looking for someone who has:

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Experience and knowledge of using IT systems.

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The ability to effectively use Microsoft packages such as Word, Excel, PowerPoint and Outlook.

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Experience of coordinating and liaising with third party suppliers.

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Excellent customer service skills.

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Proven administration and organisational skills and the ability to meet deadlines.

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The ability to communicate effectively both verbally and in writing, with internal colleagues and external agencies

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The ability to build collaborative working relationships within the team and with colleagues and partners

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave, plus Christmas shut down, a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary