Hozzászólva: Ügyfélszolgálat/Call Center itt Skócia | Posted: |
Customer Service Advisor - Livingston
Customer Service Advisor
Are you a dynamic and customer-focused individual looking to join a fantastic team? Look no further! Our client, a leading, well-known player in their field, are seeking a Customer Service Advisor to join their team on a permanent basis. Join them in their mission to provide exceptional service to their valued customers, UK and Europe wide!
What's in it for you?
Competitive salary range of £23,000 to £25,000 per year
Full-time, permanent position
Exciting opportunity in a fast-paced environment
Work with a supportive and collaborative team
Free parking on site!
About the Company
Our client is a well-established and trusted employer, known for their unwavering commitment to delivering high-quality services to their diverse client base. With a strong emphasis on teamwork and customer satisfaction, they pride themselves on fostering an inclusive and positive work environment. This is a fully office based role.
Key Responsibilities
Providing excellent customer service over the phone and via email
Assisting customers with enquiries, complaints, and requests, ensuring prompt resolution
Managing and updating customer accounts and records accurately
Collaborating with other team members to ensure consistent service delivery
Handling customer escalations professionally and efficiently
Maintaining up-to-date knowledge of products, services, and company policies
Key Skills & Qualifications
Proven experience in a customer service role, ideally within a fast-paced environment
Outstanding communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
Ability to work under pressure and problem-solve effectively
Strong attention to detail and organisational skills
Proficient in using computer systems and customer management databases
Why Join Their Team?
A company culture that values teamwork, innovation, and personal development
Opportunity to work for an industry leading company with a diverse and loyal customer base
Ongoing training and support to enhance your skills and progress in your career
A friendly and inclusive work environment where everyone's contribution is valued
How to Apply
If you are a passionate and customer-focused individual ready to take the next step in your career, we want to hear from you! Apply now by sending your CV highlighting your relevant experience and why you would be a great fit for this role. Don't miss out on this exciting opportunity, join their talented team today!
Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website