Office and Showroom Assistant

Office & Showroom Assistant
Based: Flitwick
Full-time including Saturday morning (Office Based)
Salary £17-27K DOE
Background
As a result of its continued success, this family run business have an opportunity for an efficient and hard-working Office & Showroom Assistant to join their well-established team.
The successful candidate will demonstrate enthusiasm, initiative and above all a commitment to providing efficient and effective administrative support to assist with the smooth running of the business.
In return, we offer an exciting opportunity to join a growing company where customer service is key, and to play an integral role in supporting the company with its continued growth.
Role:
The Office Assistant role will be instrumental in providing consistent and timely administrative support and will be required to undertake a range of tasks to meet the needs of the business. Excellent communication skills are essential as the role will involve liaising closely with our team members, suppliers and customers via email, telephone and in person. The showroom role will include assisting customers and general upkeep of the displays.
Main Duties
* Working closely with the existing team to ensure the administrative requirements are met in full.
* Supporting the team with all aspects of customer service to include answering and transferring calls to the relevant department and contacting customers to advise and update them on their orders.
* Placing orders, raising returns and checking account credits and invoices have been received.
* Supporting with the preparation of invoices and sending trade statements.
* Chasing overdue accounts.
* Assisting with showroom queries as appropriate.
* A broad range of general office related tasks as required to include replenishing and ordering brochures, stationery and general supplies, photocopying and filing.
* Assisting both homeowners and tradesmen in the showroom.
* Eventually carrying out site surveys and producing customer designs on computer software, full training will be given.
Experience
* Good administrative and communication skills including good written skills are essential.
* Good planning and organisational skills including effective time management.
* Ability to work to deadlines and focused on meeting and exceeding expectations.
* Previous office administrative experience preferred but full training will be given on all aspects of the job role