Restaurant Supervisor

Hospo are looking for an enthusiastic and experienced Restaurant Supervisor to join a wonderful 5 Star Hotel in Kelso. This is a full-time, permanent position. Accommodation is available to rent.

The Restaurant Supervisor will support the Restaurant Manager with the day-to-day running

of the F&B operation, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests.

Key Responsibilities:

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To work as part of a team, supporting and helping each other with developing and operating all aspects of the business.

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You will assist with leading and inspiring the restaurant team to exceed in their roles, through guidance, training and setting an example.

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You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way.

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Maintain sufficient manning for each shift, reviewing regularly during peak occupancy

levels..

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You will maintain consistent and effective communication with all departments to

ensure the smooth running of the restaurant service.

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Be confident in and control cash handling and cash up procedures in line with policies

and procedure, ensuring that any queries are rectified with accounts in a timely manner.

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You will actively manage on the floor while building a rapport with colleagues and guests.

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Knowledge & Capabilities:

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You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships.

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You have a passion for and understanding of 5-star hospitality and delivering

exceptional guest service.

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You have strong organisational and leadership qualities.

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You have excellent communication skills, both verbal and written with the ability to

communicate effectively with people at all levels.

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You can work well under pressure in a fast paced and changing environment.

Experience/Qualifications:

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Minimum of 2-years’ experience in Food & Beverage or the hospitality industry

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Previous experience in a supervisory role.

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Experience, knowledge and understanding in the luxury hospitality industry.

Employee Benefits:

- 30 days paid holiday after 1 year of service

- Tips