Diposting di: Eceran di Britania Raya | Terkirim: |
Sales & Customer Service Assistant
Salary £23,000 + bonus
Monday - Friday 8:30am-5pm
Location - Swindon
Knowledge, Skills & Experience Required
* Customer Focused
* Problem solving ability relating to customer service
* PC literate
* Excellent communication skills
* Excellent organisational skills
* Excellent administration skills
* Experience of working in a pressurized environment
* Proven sales background
* Product knowledge
* Proactive sales calling
* Short learning curve
* Keen attention to detail
* Ability to multi-task
Key Results Areas
* Ensuring all orders are processed accurately and on time, in full.
* Ensure customer quotations and customer correspondence are completed in a professional manner.
* All cash handling must be dealt with in line with company policy.
* Achieve sales and margin targets of the branch
* Target new customers.
* Follow up all enquiries.
* Ensure that all held orders are chased and customers contacted for payments.
* Order back to back stock in line with company policies.
* Help out with stock take.
* Non stock and stock purchasing.
* Minimise stock transfers between branch and CDC by following 4x procedures.
* Complete all sales reports as required, i.e. footfalls, lost orders etc…
* Ensuring all compliance of business controls.
* Compliance to all health and safety legislation.
* Any other reasonable duty as defined by the company