Diposting di: Layanan Sosial/Kesehatan Mental di West Midlands | Terkirim: |
Purpose of role To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. You will mostly work alone with the customer in their home. Providing care and support offers many rewards, but can also be challenging. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company. Key responsibilities To provide safe, reliable, compassionate care and support to meet the individual needs and wishes of each customer. Each person is unique. You must respect each customers’ choice about how their care and support is given and promote their dignity at all times. You may be the only person the customer sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their wellbeing. Duties Care and support Give non-discriminatory care and support that values the whole person rather than merely seeing a list of care needs. Carefully listen and observe how each customer prefers their care and support to be delivered on a day to day basis. Help them make their own decisions so they can be as independent as possible. Follow the instructions in the care and support plan agreed with each customer.
This may include:
• All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care.
• Assisting with medicines, ordering and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal.
• Supporting the customer to eat and drink well. For example, helping the customer to plan what to eat and drink, giving gentle encouragement, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the customer how to store food safely and when to dispose of out of date produce.
• Safely using aids and personal equipment in a manner that respects the dignity of customers. For example walking frames, wheelchairs, manual and electric hoists, sliding sheets and moving boards,hearing aids and other physical aids
Must have Enhanced DBS or we can do one for you at a cost of £55.00
Please a able to work full time hours
Training will be given
INDWH