Telesales/Admin - Term Time only

Are you looking for an office-based role which offer flexibility to work around term time only?
Do you have the confidence to call clients for new and existing business?
Are you looking for a role which can offer progression and a career path?
Then we have an opportunity immediately available for you…
We are looking for a motivated individual to join a small but successful team in a well-established company based in Cradley Heath
This role is a pivotal role ensuring the smooth operation of the companies photography business. From liaising with clients, photographers, and internal departments to managing inquiries and bookings, you will be at the heart of our customer service efforts.
Your ability to resolve issues promptly and maintain accurate records will contribute to creating a positive company image.
Day to day duties will include:
• Liaise with clients, photographers, and in-house departments to handle inquiries by email and telephone, adhering to company timescales and GDPR regulations
• Resolve issues promptly to uphold a positive company reputation.
• Update in-house systems accurately to maintain data integrity.
• Manage and prioritize workloads efficiently to meet deadlines.
• Place orders within internal departments accurately and in a timely manner.
• Coordinate with clients to confirm bookings and relay essential information to ensure photography days run smoothly.
• Provide sales support and assist with ad hoc duties as needed.
The right candidate would ideally be:
• Enthusiastic, personable, and possess a can do attitude.
• Ability to work effectively both independently and as part of a team.
• Excellent IT skills with a keen eye for detail in data recording.
• Comfortable working in a fast-paced environment and meeting tight deadlines.
• Proficient in Excel and possess strong written, verbal, and numerical communication skills.
• Outstanding customer service skills with a positive and organized approach to work.
• Reliable with a strong work ethic and flexibility in tasks.
• Confident in reaching out to new clients and building relationships.
Working: Hours of work - 8am - 4pm - Term time only
Holiday accrual will be paid pro rata but must be taken in school holidays.
Hourly rate £12.50ph = £21,750