Junior IT Support Employee

Società: Page Personnel
Tipo di lavoro: Tempo-pieno

You have IT knowledge, but no experience yet? This junior IT support employee might be the ideal position for you to start in. Besides IT knowledge you need to have a driving license and own car plus a well understanding of the English language.

Client Details

Our client is a global player in the retail sector. Right now their warehouse is located in Rotterdam, but is going to move to Dordrecht. To expand their IT department they are looking for a junior IT support employee. You are being managed by someone in the US.

Description

    • Provide troubleshooting and support of retail systems

    • Document, track, and troubleshoot incidents while ensuring timely resolution, or proper routing for escalation as needed

    • Promptly respond to incidents and service requests
    • Work with external vendors or MSP's to report, escalate and manage incidents when needed
    • Create, distribute and maintain administrative and system documentation, user guides


Profile
    • Knowledge of Microsoft Operating Systems and Applications
    • Basic understanding of networking technologies and protocols such as TCP/IP, DNS, DHCP
    • Windows server basics (print server options / account resets)
  • Basic networking (VPN/VLAN/WIFI) knowledge

  • Good understanding of the English language
  • Possession of driving license + own car (live near Rotterdam)

Job Offer

In the position of junior IT support employee you will go directly on a contract of the company, who are a market leader in the retail sector. Right now the office is located in Rotterdam, but will move to Dordrecht.

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