Pubblicato in: Servizi Sociali/Salute Mentale in Inghilterra Sud Ovest | Inviato: |
To be responsible and accountable for the following in the services managed by the post-holder:
* To ensure high quality, responsive, outcome focused mental health services are delivered across Hillingdon and any other operational area for which the post-holder is responsible.
* To ensure that all services are compliant with all applicable regulatory, contractual and legislative requirements and comply with policies and procedures including (but not exclusively) CQC regulatory requirements, quality management system (QMS), health and safety, financial and HR policies and procedures.
* To ensure that managers and staff in their geographical region are supported to perform their duties in accordance with their job description including undertaking necessary service-related professional development and being in receipt of necessary resources to deliver high quality support to customers with mental health needs
* To ensure that income and expenditure is managed in accordance with budget across all services for which the area manager is responsible, supporting managers to build required levels of business awareness to ensure financial management processes are undertaken and comply with financial policies and procedures.
* To build and develop strong professional relationships with commissioners and other relevant organisations and agencies, promoting services and building brand identity and organisational profile across the area.
* To ensure customers are actively engaged, seeking their views and opinions, co-producing the services they receive, developing these within a culture of continuous learning and development.
Essential Experience:
* At least 2 years of working in mental health services at a management or supervisory level.
* Experience of multi–agency working and networking and influencing commissioners and other senior stakeholders to produce positive results for people with mental health
* Evidence of success in achieving move – on and recovery outcomes for people with mental health
* Managing CQC registered services and gaining excellent or good ratings at CQC inspections.
* A track record of implementing new service provision liaising with external stakeholders (including but not exclusively, Social Services, Primary Care Trusts, voluntary agencies, other housing provide
* Experience of managing or working across multiple services/sites with (combined) contract values in excess of £1M.
Essential Qualifications:
* Level 5 Diploma in Leadership for Health and Social care or Level 4 Diploma in Health and Social Care, or equivalent.
Essential Knowledge:
* A thorough understanding and the implementation of CQC Regulations, Mental Capacity Act & DoLS, Care Act 2014 in a social care setting
* Evidence of understanding the issues regarding mental health (e.g. support planning, suitability, housing requirements, support mechanisms, Positive behaviour support, liaising with care managers etc)
* An understanding of disability issues and barriers to equality and inclusion