Export Operations Manager

Role - Export Operations Manager

Our client is a fast-growing export distributor and wholesaler of British food and drink brands to international markets. They supply a portfolio of over 15,000 products to international retailers, importers, and distributors. They have built an extensive product range from iconic British brands to upcoming health brands. Additionally, they have launched a number of exciting house brands as unique offerings to international business customers.

This will be a key role within the company that gives exposure and involvement in all areas of the business. Although the team is small, it delivers significant results and promotes a company culture where employees support each other in all areas.

This hands-on role would suit an ambitious candidate who is keen to take on extra responsibility and keen to make a difference in the company. In return, they are offering a competitive package, including a laptop, and 32 days' holiday, including bank holidays.

This position will be office-based in Camberley, Surrey, and is a full-time permanent role.

Key responsibilities of the role:

* Establish KPIs for different operational functions, report performance to management regularly.

* Work closely with the sales team to ensure that it delivers the highest possible level of service when supplying customers.

* Manage the operational relationship with brand owners and suppliers, attend and present at meetings, manage technical information requirements, and develop growth plans.

* Manage the company warehouse and stock using the company ERP system and continuously improve working processes.

* Effectively manage manpower and materials to meet demands while maintaining cost control.

* Lead warehouse team, both permanent and temporary, providing guidance and support, while working closely with office.

* Manage all aspects of the shipment process with shipping lines and other service providers, including booking, documentation, and customs clearance.

* Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.

* Ensure compliance with international trade regulations and customs requirements.

* Ensure compliance with safety standards, maintain a safe working environment.

* Facility management.

The ideal candidate:

* Minimum 5 years' experience in warehouse/operations/supply chain/freight is essential, ideally gained within FMCG sectors.

* Experience in dealing with business suppliers.

* Excellent communication and interpersonal skills to effectively communicate with clients, suppliers, and colleagues.

* Strong organizational and multitasking abilities to manage multiple projects and deadlines simultaneously.

* Self-starter with the ability to use own initiative and have a drive for continuous improvement. Be comfortable working in a small team.

* IT literacy, comfortable using Excel and IT systems

* High level of attention to detail and a "can-do" attitude.

* Knowledge of international trade regulations and customs requirements is desirable.

* Excellent time management skills to prioritize tasks and meet deadlines.

* Must have the ability to rapidly adapt to change.

* A counterbalance license would be ideal.

Job Type: Full-time

Salary: £30,000.00-£38,000.00 per year

Benefits:

* Company pension

* On-site parking

* Sick pay

Schedule:

* Monday to Friday 08.45hrs – 17.15hrs

Experience:

* Warehouse: 2 years (preferred)

* Freight: 3 years (preferred)