Administrator

Job Title: Aftercare Administrator
Location: Westcott - you must be able to drive due to location
Salary: £24,000

Are you looking to work for a well-established company with the flexibility to work from home and offers excellent benefits?

This is an exciting new opportunity for an Aftercare Administrator to join a company based in Aylesbury, working full time on a permanent contract. Hours are Monday - Friday, 9am-5pm

Duties will include but not be limited to:

Responding to customer queries via email and telephone, relating to warranty claims and ensuring they are dealt with and resolved efficiently
Maintaining records and interactions with customers and ensuring all data is inputted correctly onto the system
Managing the shared inbox, ensuring all emails are dealt with or forwarded on to the correct department
Uploading customer documents on the company portal
Producing invoices and credit notes
Confirming appointments and preparing accurate paperwork
Responsible for courtesy calls to customers after visits and collecting their feedback
Liaising with other departments to provide excellent customer service

To be successful for this position, you should have strong administration and customer service skills. You must have excellent attention to detail and accuracy skills with experience inputting data. You must also have a driving licence and own transport due to the office location.

This opportunity will pay you a salary of £24k Per Annum and will include hybrid working. Full training will be provided, and you will have enhanced maternity / paternity pay, as well as company contribution pension scheme, and be put onto the PERKS scheme which includes offers, discounts and cashback on shopping, travel, and entertainment. To join this reputable company that has a friendly and welcoming office environment, click apply now to hear more!

Shortlisting has already begun…

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role