Desk Based Trainer - Construction

The Desk based Trainer is responsible for ensuring the successful start of the learner journey within their chosen NVQ qualification. The successful candidate will proactively engage with new learners to complete the initial mandatory knowledge units, workbooks, and progress reviews to ensure timely progression and success with their qualification.

Skills People Group are a national provider of National Vocational Qualifications (NVQs) and Pre-Employment Training Programmes. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers due to the growth of our sector and funding secured.

There is a requirement to have experience in the delivery of construction related qualifications.

The successful candidate will undertake the following main Duties and Responsibilities:

Making contact with learners following their initial enrolment.

Be responsible for ensuring that appropriate documentation is completed as required and submitted in both a compliant and timely manner.

Provide information, advice and guidance regarding the qualification process and associated matters.

Work with learners to complete workbooks and mandatory knowledge units.

Manage your time effectively to ensure your assigned caseload receive regular contact in the first 4-6 weeks of their programme.

Make contact with employers as required and coordinate meetings with learners.

Maintain a forward plan of meetings in order to hit targets and KPI’s.

Check completed documentation and ensure that it is completed accurately and in full.

Log all contact and information onto our MIS system and e-portfolio platform.

To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees, and customers are treated fairly and impartially showing respect for all.

Collaborate with colleagues across the business to monitor the changing landscape and sector requirements whilst identifying development areas that the business should act upon.

Inspire and support teams and encourage creativity in order to embed excellence in customer experience internally and externally.

Report activity and planned meetings in accordance with the Company requirements.

To meet the Company performance and quality targets

To always represent the company in a professional manner

Any other duties as deemed necessary by the line manager.

The ideal candidate must possess the following Skills, Experience and Qualities:

Excellent organisational skills

Excellent customer care approach

Excellent IT Skills

Experience with Microsoft Packages

Experience of managing & planning own workload with strong time management skills

Excellent professional manner

Strong attention to detail

Enthusiasm in the workplace

The successful candidate would ideally possess the following or the desire to work towards:

A valid teaching qualification at a minimum of PTLLS

Level 3 Information, Advice and Guidance

Experience of managing a caseload of learners.

Preferred experience using e-portfolios.

In return, Skills People Group will give you:

A competitive salary

25 days holiday + Bank Holidays along with 2 extra days annual leave after 2 years’ service

Employer contributory pension scheme

A challenging and rewarding role in a successful and growing business.

The opportunity to grow with a business