Senior Technical Program Manager (Business Systems)

Job Description
Job Description
 
We’re looking for a Sr. Technical Program Manager to join Procore’s Business Operations Systems team. In this role,  you will accelerate the outcomes of the Business Systems Technology scrum teams by driving for clarity among chaos and uniting cross-functional teams to operate with velocity. Our Business Operations Technology team builds highly scalable, reliable capability based microservices for the Finance, Billing, & HCM platforms, event based integrations with SaaS applications including Workday, Zuora, Avalara, NetSuite, Concur, Coupa and automates manual business processes.
 
As a Sr. Technical Program Manager, you will apply technical and program management expertise to lead cross-functional teams (Finance, eCommerce, Product, Talent, Compliance, Data & IT teams) and manage key work streams related to Finance, Legal, & HCM Technology portfolio. The Sr. Program Manager will lead both large, cross-division functional teams and projects as well as narrow, strategic projects within the Business Systems Technology team. All will affect the organization’s long-term goals and objectives. The role requires routinely exercising independent judgment to determine best methods for accomplishing work and achieving objectives.
 
This role is based out of our Austin, Texas office, reports into the VP Technology, Business Systems and offers flexibility to work remotely as schedule permits. We’re looking for someone to join us immediately.
 
What you'll be responsible for:
Partner with Business and Technology leaders to execute the strategy for one or more key programs to build Finance, Legal & HCM platform capabilities.
Drive multi-year multi-phase program roadmaps, budgets, resource allocation plans across multiple contributing teams.
Develop program charters ensuring the scope aligns with business priorities.
Develop & deliver program plans that encompass all phases of planning, implementation, production readiness and support defining a cross-functional program structure.
Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
Communicate progress, report status, providing relevant insights across organizational boundaries and levels from individual contributor to senior executive.
Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
Partner with business and product development leadership to identify benefits, short- and long-term trade-offs and balance the needs of all stakeholders.
Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts arise. See opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation.
Partner with other Technical Program Managers to define, socialize and implement organization-wide processes.
 
What we're seeking in you:
BS/MS in Computer Science, Engineering, Math or related field, experience in leading multiple initiatives is strongly desired.
8+ years of Program Management experience, including 6 or more years leading multiple complex technology-focused programs
Self-starter able to track complex and/or large volume of details (technical and program related), manage and coordinate with 5-10 scrum teams, across multiple sites
Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, provide summarized exec views, while also being able to get into the details. Self-awareness of what to share with each audience.
Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.
Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile and Scrum development methodologies.
Knowledge of hire to retire, accounting, billing and payment processing concepts and experience with finance (ERP), billing applications and payment processors preferred
Agile experience and Certification(s) are a plus:  AgilePgM, CSM, PSM, CAPM