Customer Service Manager - Finance

Brook Street are working with a highly reputable accounting firm who are on the search for a fantastic Customer Service Manager to be based in their own office in St. Asaph. This is a standalone role with regular communication with the head office in London, and the successful candidate will be responsible for client communication for tax returns to CIS (Construction Industry Scheme) clients. This role is part-time, with only 27 - 30 hours required, with an attractive salary to match.

Job Overview: As a part-time Customer Service Manager/Office Admin, you'll play a pivotal role in ensuring the smooth and efficient operation of our office. Your proactive approach, solution-oriented mindset, and dedication to excellence will be key in maintaining customer satisfaction, loyalty, and retention.

Responsibilities:

Handle incoming calls and provide assistance or direct enquiries accordingly
Maintain and update filing, inventory, mailing, and database systems
Manage incoming and outgoing correspondence
Procure and manage office supplies and services
Research and update company database
Organise spreadsheets and assist with day-to-day office management tasks
Perform general administrative duties as neededRequirements:

Attention to detail and willingness to learn
Proficiency in Microsoft Office Suite
Excellent communication skills, both written and verbal
Dependable and punctual work ethic
Knowledge of clerical and administrative procedures
Data entry skillsJob Details:

Job Type: Part-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Expected Hours: 27 - 30 per weekBenefits:

Company pension
Employee discount
On-site parkingApply now or call (phone number removed) - Option 1, and ask to speak to Luke for more information