Technical Internal Sales

Job Description

Technical Internal Sales Representative

Job Type: Full-Time

About Us:

Our client is a leading provider of high-quality hydraulic systems and solutions. They pride themselves in their innovative products, exceptional customer service, and commitment to excellence in the hydraulic industry. The team is dedicated to helping our clients achieve their goals through reliable and efficient hydraulic solutions.

Position Overview:

We are seeking a motivated and technically proficient Internal Sales Representative to join the team. This role involves providing technical sales support, managing customer inquiries, and ensuring a seamless sales process. The ideal candidate will have a strong background in hydraulics and a passion for delivering exceptional customer service.

Key Responsibilities:

-Customer Support: Handle incoming customer inquiries via phone, email, and online chat, providing technical advice and product recommendations.

-Sales Process Management: Manage the entire sales process from initial inquiry to order fulfillment, ensuring customer satisfaction at every step.

-Technical Expertise: Provide detailed technical information about hydraulic products, including specifications, applications, and benefits.

-Quotations and Proposals: Prepare and follow up on quotations, proposals, and bids for both new and existing customers.

-Order Processing: Accurately process customer orders, ensuring timely and correct delivery of products.

-Relationship Building: Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.

-Cross-Functional Collaboration: Work closely with the engineering, production, and logistics teams to ensure smooth order processing and delivery.

-Market Knowledge: Stay updated on industry trends, competitor products, and advancements in hydraulic technology.

Qualifications:

Education:

-Bachelor’s degree in Engineering, Mechanical Engineering, or a related field is preferred.

-Experience: Minimum of 2-3 years of experience in technical sales, preferably within the hydraulic or related industries.

-Technical Skills: Strong knowledge of hydraulic systems, components, and applications.

-Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly and concisely.

-Customer Service: Proven track record of providing excellent customer service and building lasting client relationships.

-Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.

-Software Proficiency: Proficient in using CRM software and Microsoft Office Suite (Word, Excel, Outlook).

What We Offer:

-Competitive salary and performance-based incentives.

-Opportunities for professional growth and development.

-A collaborative and supportive work environment.

-The chance to work with cutting-edge hydraulic technology and solutions.

-Bonus Scheme