Energy Storage Systems (ESS) Technology Intern (Part-time…

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As a part of CF Energy group, CF Energy GmbH is dedicated to creating a sustainable energy future. We offer innovative energy storage solutions to customers across Europe, enhancing efficiency and security for all, from private consumers to utilities. With a foundation in R&D, we have 13 automated production lines and an annual output capacity of over 12 GWh. Our products promote clean, reliable, and affordable energy, expanding their availability in various markets. Launched two years ago in Vienna, Austria, CFE serves the EMEA region, collaborating with experts and partners who share our vision. As a startup, we have a global team of dedicated professionals striving for excellence.

We are looking for a highly responsible and collaborative ESS Technology Intern to perform product analysis and provide technical customer support to our European clients in the field of clean energy technology. This is an up to 6-month paid internship with an opportunity for employment.

This position is part-time (20h), on-site, and based in Vienna, Austria.

As an ESS Technology Intern, you will:

Liaise between European and Chinese Technical Teams

• Assist in understanding and conveying the needs, concerns, and objectives of both teams to foster mutual understanding.
• Participate in discussions on technical cases in English, offering assistance in breaking down complex concepts for improved comprehension across language and cultural differences.
• Aid in facilitating technical discussions by providing support in translations between English and Mandarin (when necessary) and ensuring clarity in communication.
• Contribute to the implementation of strategies aimed at improving communication efficiency between European and Chinese teams.

Offer Assistance to the Technical Team

• Develop a deep understanding of the battery technology, product, and industry
• Engage in practical tasks (e.g. reading and reviewing technical reports, etc.)
• Learn and practice existing customer support procedures
• Assist in implementing standard procedures for customer support

Be a part of Continuous Improvement

• Identify potential weaknesses and offer improvement suggestions
• Keep abreast of industry best practices and product trends
• Propose ideas to help improve customer care and build upon existing processes

Required Education and Skills:

• Bachelor's/ Master's degree or student in electrical engineering, energy, physics, chemistry (preferred), business/ translation or other relevant fields
• Excellent written and verbal Mandarin and English (required)
• At least 1 year of previous relevant work experience.
• Good knowledge of MS Office and general computer literacy

Motivation

• Willingness to learn and understand technical knowledge in electrical engineering
• Genuine interest in the real-world energy applications

Essential Competences

• Highly responsible, dependable, and trustworthy
• Collaborative, with effective communication, capable of transmitting complex information, also to non-technical recipients
• Exceptional attention to detail and the ability to develop a deep understanding of each step in the customer technical support process
• Willingness to learn and openness to feedbackHigh ethical standards, integrity, and professionalism

• Great, hands-on learning experience: work closely and learn from the pioneers and experts in applied product engineering of innovative technologies
• Participation in the development of renewable energy industry
• Diverse, collaborative, international working environment (our current team speaks 18 languages with English being the company language)
• Possibility of full-time employment upon successful completion of the internship

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