Out Of School Youth Career Navigator/Outreach Specialist…

Job Description
Maintain strict confidentiality at all times when handing sensitive information.
Administer or proctor appropriate needs assessments with customers to identify basic literacy and numeracy skills, occupational skills, prior work experience, interests, aptitudes, supportive service needs and developmental needs
Conduct outreach and recruitment of youth customers.
Develop and maintain contacts with community organizations and educational institutions for the purpose of outreach, recruitment, and positive public relations.
Identify each customer’s barriers to and services to address them.
Facilitate a variety of employment and skill development services for customers addressing their needs in the areas of education, employment, and supportive services.
Develop Career Pathway Plans with customers to establish appropriate career goals and specific plans for skills development activities and job search strategies.
Update and modify Individual Service Strategies quarterly to ensure customer needs are met.
Ensure youth or young adult customer is aware of the 14 WIOA program elements.
Develop activities available to customers to enhance their skills, including basic skills development, customer service, computer skills, and job search skills.
Maintain files within the computer databases and State System ensuring proper documentation is available to support program eligibility and services received.
Maintain knowledge of and communication with other community agencies, programs and training offered. Appropriately refer individuals to community and partner agencies.
Work with participants to continuously engage them through their attainment of employment goal, placement, and post exit follow-up for retention.
Assist with special projects such as specialized outreach programs to targeted groups and development of new skills training activities.
Maintain monthly contact with active youth participants up until exit from program services.
Complete quarterly follow ups for one-year post exit.
Attend staff meetings.
Submit required reports in a timely manner.
Contribute in team member role(s) to ensure that the Workforce Development Board performance standards are met and/or exceeded, and compliance with Federal, State, and Workforce Center rules and regulations.
Support other staff as needed.
Other tasks as assigned