Publicēts: Klientu apkalpošana/tālruņu informācijas centrs - Mančestera | Pēdējo reizi atjaunots: |
Insurance Renewals Advisor
Salary - £25k + Commission
Hours - Full time permanent - Monday to Friday 09:00 - 17:00
Location: Manchester
The role of an Insurance Renewals Advisor encompasses managing the entire customer experience. This includes delivering customer service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether through phone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customer journey.
The role of an Insurance Renewals Advisor:
Excellent customer service/communication skills
Customer service oriented with customer support experience
An ability to learn quickly and work in a fast-paced environment
Managing insurance renewals
Managing the full customer service journey
To be outgoing and drivenWhat we offer: What's in it for you?
Bonus scheme
Commission pay
Free on site car parking
Performance bonus
Fun working environmentRequirements
1+ year experience within customer service/renewals
Wheels based Insurance (preferred but not essential)
This is an amazing opportunity not to be missed... Apply ASAP for immediate consideration!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age