Assistant Front Office Manager

Job Vacancy: Assistant Front Office Manager

Location: STED Co Ltd
Address: Hotel Argento Qaliet Street St. Julians
 

Are you a hospitality professional with a passion for delivering exceptional guest experiences? STED Co Ltd operators of Hotel Argento and Quadro Hotel, Trademark by Wyndham is seeking a dynamic and motivated Assistant Front Office Manager to join our team.

Position: Assistant Front Office Manager
Reports To: Hotel Manager

Key Responsibilities:

• Assist in managing the daily operations of the front office to ensure smooth and efficient service.
• Supervise and train front desk staff to deliver outstanding customer service.
• Handle guest inquiries, concerns, and complaints promptly and professionally.
• Coordinate with other hotel departments to ensure seamless guest experiences.
• Oversee billing, cashiering, and cash handling procedures to ensure accuracy.
• Ensure compliance with hotel policies, procedures, and standards.
• Support the Hotel Manager in administrative tasks, training and staff scheduling.

Qualifications:

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with professionalism and patience.
• Proficient in hotel management software such as Opera Cloud
• High school diploma or equivalent; degree in hospitality management is a plus.

If you are a dedicated and customer-focused professional ready to contribute to our hotel's success, we would love to hear from you.