Објавено во: Административни и услуги за подршка во Источен Мидлендс | Последни промени: |
Optimise are working with a dynamic and reputable client services organisaiton, based in Dronfield, that are looking to onboard either part-time or full-time permanent Client Administrators. Our client takes pride in building long-standing relationships with their clients, and now we're seeking a confident and experienced individuals to support their continued growth.
As a Client Administrator, you will collaborate closely with other team members to deliver exceptional customer service, contributing to the achievement of both client-driven and internal targets.
Responsibilities:
* Answering, screening, and transferring inbound telephone calls
* Providing comprehensive end-to-end client business support, including booking management, payment processing, appointment scheduling, quotation issuance, invoicing, email and social media management
* Completing client administrative projects, such as dictation, database maintenance, and credit control
* Conducting outbound customer care, survey, and data collection calls
* Performing various general administrative duties
Requirements:
* 1-2 years of customer service experience
* 1-2 years of administration experience
* Excellent verbal and written communication skills
* Exceptional telephone etiquette
* Strong attention to detail
* Proficiency in Microsoft Office programs
* Excellent typing skills
Benefits of Working
* Opportunity to join a vibrant, friendly, committed, and supportive team
* Opportunities for training and advancement within the company
Join the team and take part in a rewarding career where you can make a difference