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Technical Trainer need for our Greater Manchester based client.
As Technical Trainer you will lead on the delivery of technical (engineering) training and support the development of this training. To ensure the quality of work provided by technical staff through the provision of quality face to face training.
Responsibilities:
* Deliver custom made training on internal procedures to ensure compliance.
* Assess understanding of core policies, procedures and work instructions to ensure staff are capable of completing jobs according to appropriate instructions.
* Mentor and coach staff to build compliance and develop a culture of continuous improvement.
* Work with SME's (subject matter experts) , Functional Managers, to deliver on a Company wide training strategy that improves role-based competency.
* Maintain quality records and databases in line with policies and procedures.
* Manage with a pragmatic and problem-solving approach to Quality related matters and foster an understanding that quality arrangements are an integral part of business and operational efficiency.
* Collaborate with the Functional Managers to ensure core areas of training are covered in enough detail.
* Maintain contact with the Quality team through good communication and documentation
* Compile statistics for the monthly training report.
* Develop, cultivate and promote an attitude that accident prevention and damage control are an integral part of the business and operational efficiency.
* Encourage improvement in safe systems of work with the aim of preventing injury to personnel and damage to plant and property.
* To comply with the uniform and personal presentation policy.
* Creation of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations.
Essential Experience:
* Previous experience of similar roles in an Engineering environment
* Excellent customer service skills
* Excellent communication skills - both verbal and written
* Drive for continuous improvement
* Enthusiastic and conscientious; with a team player attitude.
* Good level of IT literacy with knowledge of Microsoft Office and the ability to learn bespoke computer systems.
* Facilitation skills
* Curriculum design and programme design skills
* Able to effectively evaluate the knowledge and skills of staff against stated learning objectives
* Thorough knowledge of technical, safety, or vocational capability relevant to an operational discipline within facilities management engineering
* Experience of working in a challenging fast paced environment
* Technical qualification in an electrical or mechanical field
* Training or facilitation qualification or professional membership (desirable)