Engineer

phone number removed) Field Service Engineer Worcester WR1 3QF, Droitwich WR9 7PS, Gloucester GL1 2NG, Cheltenham GL50 3HF

Position: Field Service Engineer
Locations: Worcester WR1 3QF, Droitwich WR9 7PS, Gloucester GL1 2NG, Cheltenham GL50 3HF
Salary: £23,000 - £28,000 per annum (OTE £30,000)
Reference: (phone number removed)

Company Van provided with private use if desired
Company issued tools
Uniform and full PPE
Life Assurance paying 4 x employee base salary
Drink and Meal allowance
25 days annual leave (increasing after certain length of service milestones)
Public/Bank holidays
Private Medical Insurance
Birthday and Christmas Voucher rewards
Company Pension scheme
Employee Assistance Program
We are in search of skilled engineers to join our team and deliver exceptional service to our client base. Ideal candidates should possess expertise in motors, pumps, plumbing, electrical and electronic control systems, with a strong background in fault finding, particularly in electro-mechanical devices. Experience in sectors such as vending machines, HVAC, fridge, freezer, tumble dryer, dishwasher, home appliances, cooker, air conditioner, refrigeration, microwave, laundry machine, ticketing machines, or ATMs is advantageous.
Responsibilities:
React promptly to business requirements and work in locations across the UK at short notice.
Install a variety of capital equipment, including washer disinfectors, macerators, and stainless-steel fixtures requiring water and waste services.
Conduct commissioning work.
Service and validate capital equipment to EN/HTM standards.
Cultivate and maintain positive customer relationships.
Perform preventative maintenance and handle breakdown coverage.
Collaborate within a service team.
Adhere to ISO standards with full awareness and participation.
Provide regular progress updates to the Regional Service Manager and Lead Service Engineer.
Work in a safety-conscious manner to minimize customer disruption.
Skills & Experience:
Proven track record in technical support (preferably 2 years field-based).
Product experience is beneficial.
Electrical/mechanical fault-finding skills.
Plumbing installations/repairs.
Technical qualification: National Certificate/City and Guilds or equivalent.
HTM 2010 and HTM2030 qualifications are desirable.
Strong interpersonal skills and ability to work independently.
Excellent written and verbal communication.
Capacity to prioritize workload, meet deadlines, and manage conflicting work pressures