Technical Support Specialist (Biomedical)

Компанија: Affinity Executive Search
Вид на работа: Полно работно време

THIS IS A GREAT OPPTY TO WORK FOR THE MEDICAL DIVISION OF A LARGE INTERNATIONAL MANUFACTURER (LABORATORY EQUIPMENT FOR BIOPHARMACEUTICAL, LIFE SCIENCES, ACADEMIC, AND HEALTHCARE MARKETS). THIS IS AN IN-HOUSE SUPPORT POSITION WITH LIMITED TRAVEL, WHICH REQUIRES SOME EXPERIENCE SERVICING BIOMEDICAL OR REFRIGERATION EQUIPMENT.ONLY LOCAL CHICAGO AREA PEOPLE WILL BE CONSIDERED. NO RELOCATION.
BENEFITS:
* ANNUAL BONUS
* MEDICAL, DENTAL, & VISION INSURANCE
* VACATION, PTO, PAID HOLIDAYS
* WORK HOURS 8:30 AM - 4:30 PM, MON - FRI
RESPONSIBILITIES:
* ASSIST INDEPENDENT SERVICE REPRESENTATIVES IN THE TROUBLESHOOTING AND REPAIR OF THE PRODUCTS.
* PROVIDE AFTER SALES SUPPORT ON BIOMEDICAL AND LABORATORY EQUIPMENT (INCUBATORS, LOW TEMPERATURE FREEZERS, TEMPERATURE MONITORING INSTRUMENTATION).
* MAKE DECISIONS ON REPAIRING OR REPLACING FIELD PRODUCT FAILURES. S.
QUALIFICATIONS:
* A VOCATIONAL SCHOOL DEGREE OR CERTIFICATE IS PREFERRED (ELECTRONICS, BMET, OR REFRIGERATION).
* A GOOD ELECTRO-MECHANICAL TROUBLESHOOTING BACKGROUND, AND THE ABILITY TO COMMUNICATE CLEARLY IN ENGLISH.
* ELECTRONICS REPAIR EXPERIENCE AND/OR BIOMEDICAL/LABORATORY EQUIPMENT REPAIR EXPERIENCE.
* REFRIGERATION REPAIR EXPERIENCE WOULD BE A PLUS (CASCADE/ULTRA-LOW REFRIGERATION EXPERIENCE).
* WILL ALSO DIAGNOSE QUALITY ISSUES AND PROVIDE PRODUCT FAILURE ANALYSIS REPORTS.
* ASSIST IN TRAINING CLASSES FOR CUSTOMERS AND SERVICE PARTNERS.
* THIS POSITION IS NOT ELIGIBLE FOR SPONSORSHIP FOR WORK AUTHORIZATION. THEREFORE, IF YOU REQUIRE SPONSORSHIP TO WORK IN THE U.S., WE CANNOT CONSIDER YOUR APPLICATION AT THIS TIME.

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