A&K VP, Global Private Travel Sales Acquisition

Компанија: Crystal Cruises
Вид на работа: Полно работно време

Position Summary
The position is responsible for developing and executing business strategies and events to drive accelerated cultivation, acquisition, and re-engagement to grow the high net worth global market share and establish A&K as the best in class for luxury travel.
Responsibilities and Accountabilities
In conjunction with Senior Vice President and other internal department heads/stakeholders, lead the execution of Private Client/Private Travel new acquisition and re-engagement strategy for A&K globally
Identify and develop professional relationships with organizations, companies, and communities to facilitate new client acquisition in multiple source markets and channels
Leverage prior professional relationships with organizations focused on catering to high-net-worth individuals with a propensity to travel with A&K and Crystal
Identify, create, and execute opportunities to drive the re-engagement of existing database
Identify, recommend strategy, and implement expansion of Private Clients/Travel into new emerging source markets
Identify, facilitate, and execute seasonal global targeted event locations that will maximize acquisition, retention, and re-engagement opportunities
Develop and implement Key Performance Indicators and reporting metrics for the Private Client/Private Travel global team to track lead generation, conversion, and ROI
Ensure consistent, proactive outreach to clients to drive sales volume post-event and pre/post-travel
Create and manage annual budget and sales plan
Provide event recaps and report event productivity every month, sharing results to coach the team for improvement and development of best practices
Provide timely market feedback and ongoing trends and opportunities
Accountable for costs, quality control of all events, monthly sales reports, and expense submission to the Senior Vice President, Global Private Travel promptly with supporting documentation
Deliver client attendance to AKTG flagship specialty events and experiences
Represent A&K at select trade shows, conferences, and additional consumer events as needed
Special projects or other related duties as required
Skills and Abilities
Strong analytical and problem-solving skills.
Must be able to work independently with minimal supervision.
Must have existing professional relationships with companies or institutions focused on engaging with high-net-worth individuals
Able to react and adapt well to changing priorities.
Build powerful collaborative relationships.
Strong follow-up skills and a sense of urgency.
Strong leadership profile and excellent negotiation skills.
Ability to work a flexible schedule based on department and company needs.
Extensive knowledge of luxury business practices – luxury travel a plus.
Excellent sales and customer service skills.
Excellent presentation skills.
Self-motivated and results-oriented.
Excellent verbal and written communication skills  - multi-lingual a plus
Ability to think outside current procedures and drive recommendations
Proven ability to manage multiple projects with day-to-day operations and prioritize tasks
Proven success in high-end events
Ability to work well in stressful situations
Knowledge of world geography
Advanced computer skills required (Microsoft Word, Excel, PowerPoint, Project Management) and ability to quickly master new technologies
Requirements
Education and Experience
Minimum 10 years of sales experience in luxury market client acquisition
Existing global network high net worth relationships
Demonstrated track record of sales and market penetration success
Experience in managing multiple brand portfolios across a global basis
Strong account management skills with an emphasis on selling all A&K products
International destination knowledge, including A&K destinations preferred
Proven effective analytical capabilities
Bachelor’s degree required
Special Requirements
Position to be based in A&K’s USA (Downers Grove) or UK (London) office
Extensive business travel required expected annually including international destinations
Attendance at after-hours sales and trade functions
Valid Driver’s License
Valid Passport

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