Account Manager - Detroit

The AdTheorent Account Manager owns the client-facing relationship post-sale and ensures superior client service through excellence in campaign management, relationship development, client retention and incremental sales. In addition to regular client communication, Account Managers interact across AdTheorent’s internal departments as well as the partner landscape on behalf of their clients.
Responsibilities Include:
Manage and maintain cross-channel, programmatic advertising campaigns (i.e. display, video, native, rich media) in partnership with clients and internal teams to help clients connect with their customers/users
Act as the main point of contact for assigned accounts and ensure client deliverables are met in a timely manner
Prepare reporting presentations in conjunction with Account Directors and Sales Managers
Ensure excellent customer satisfaction levels with every customer engagement
Actively upsell when performance and/or offerings align with customer’s business needs
Keep abreast of digital media developments and industry technologies and capabilities
Requirements
College diploma, with relevant degrees in marketing or communications a plus
2-4 years in digital media, technology, or client services
Results and goal oriented
Independent, confident, and enthusiastic
Possess great initiative and proactively identifies new opportunities
Customer service oriented
Prior account management experience at an ad tech company a must
Benefits
We offer full health coverage, generous PTO, an award-winning office culture!
We are an Equal Opportunity Employer and seek to foster community, inclusion and diversity within the organization. We encourage all qualified candidates, regardless of racial, religious, sexual or gender identity, to apply.
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