Field Service Engineer

Job Description
Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals.  We are currently seeking a Field Service Engineer to join our team.  This is a great opportunity for someone with medical equipment service experience who enjoys working independently and contributing your skills to ensure we deliver the highest quality mobile surgical technology solutions to our clients.
Primary Responsibilities:
Maintain, repair and calibrate surgical lasers
Visually inspect, repair and perform calibration on equipment; ensure safety, proper operation, physical completeness and aesthetically pleasing exterior of equipment prior to releasing the machine for use
Perform preventative maintenance on all equipment, ensuring optimal operation
Inventory and order repair parts, and ensure back up supplies are available for efficient repair of equipment
Follow proper safety procedures for equipment repair and usage
Contact manufacturing representative for repair instructions or when requesting on-site assistance
Maintain proper flow of information regarding laser repair / progress status
Communicate with company Service Engineers, Operations Personnel, and Management in an effective and timely manner when needing assistance in obtaining parts or contacting for 3rd party repairs
Follow up with technicians following a repair to insure equipment functioned properly
Communicate with operations when equipment are operational/ready for service or out of service/inoperative/non-functioning
Complete timely and detailed Service Reporting, to include:Maintenance & PM documentation, to maintain an accurate account of each service event
Purchase order and parts requests and packing slip submittal
Participate in continuing education of new equipment as necessary
Assist in training new service engineers on repair and operation of equipment