Service Writer - Powersports

At RideNow on Boulder, a subsidiary of RideNow Powersports/RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!
RideNow on Boulder, Las Vegas, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!
Responsibilities
Schedule appointments for repair, maintenance, and recall work
Greet customers, inspect their powersports vehicles, and answer questions
Document problems with Motorcycles and clearly describe them on the Repair Order
Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
Advise customers on necessary/suggested services and cost
Offer additional services, parts and products, including special promotions
Review Repair Orders in progress to ensure quality and timeliness
Follow the status of a customer's vehicle from service bay entry through the completion of work
Communicate any changes in timeline, repairs, or cost to the customer
Maintain current technical qualifications by completing all training programs assigned by the Service Manager
Any other duties as assigned to ensure team and store success.
Requirements
1+ years of Powersports or Automotive Dealership experience
Experience writing concise repair orders on vehicles and communicating repairs needed to customers
Knowledge of maintenance schedules and service needs for various powersports vehicles a plus
Excellent customer service, verbal and written communication skills
A positive attitude, good work ethic, and professional appearance
Pleasant, energetic, conscientious, and dependable personality
Ability to multi-task in a fast-paced environment
Valid driver's license and a good driving record
Motorcycle Endorsement desired, not required
Must pass a pre-employment background check, MVR, and drug screen
Benefits
What RumbleOn/RideNow Powersports Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...
Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
Life and disability insurance
Vacation/PTO Plan
Employee discounts on purchases
Dedicated leadership team who supports and cares for employees
The opportunity for growth and a solid long-term career...we promote from within!!
Extremely Generous training pay for up to 60 days while you learn
Generous commission plan on labor and parts sales enabling you to make a great living! Plus a modest base.
And more…
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·
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