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Job Description
Informa is seeking temporary support on our Credit and Collections team in New Hyde Park for the next 6 months. The Credit Analyst is the key point of contact between the BPO and the Informa local finance / commercial teams for all cash collection and debt management issues to ensure timely resolution of all issues and therefore help optimize cash collection. Responsibilities include:
•Unapplied cash – Weekly turnaround of all assigned Unapplied Cash from BPO
•A/R Collections
•Events - Patrol events aging from BPO and follow up on Events that have collection risk with Business
•Run Aged Debt Status for Events and report out to VP Finance Monthly / Due by 30th
•Attend events if necessary for onsite collections
•OMS - Weekly turnaround of Escalated OMS from BPO
•Attend Monthly OMS meeting and report out on over 90 day OMS if applicable
•Billing - Liaise between local finance / commercial teams and BPO on queries regarding billing escalations and resolve in a timely manner
•Identify customer non payment risk and advise credit stops in SOP Systems and Oracle
•Attendee Revenue-Weekly reconciliation of each applicable event responsible for: Cash/Wires/Credit Cards/EV2 (hand off month end to applicable A2R Accountant)
•Liaise with commercial teams on litigation / further collection activity
•Liaise between commercial / local finance teams and BPO for credit control dispute and query resolution
•Liaise with local finance / commercial teams to approve bad debt write offs and sales credits
•Identify and recommend process improvement opportunities
•Support the Escheatment process. Contact the customer, co-ordinate escalated queries between the commercial team and service provider and release payment
•Liaise with the local finance and commercial teams during acquisition of new entities and assist in the integration process