Senior Solutions Consultant

Компанија: Rokt
Вид на работа: Полно работно време

Who we are
Rokt is expanding rapidly and globally operating in 16 markets worldwide, with its headquarters in NYC, and a major R&D hub in Sydney. As the global leader in ecommerce technology, Rokt powers the Transaction Moment of best-in-class companies including Live Nation, Groupon, Staples, Lands' End, Fanatics, GoDaddy, Vistaprint, and HelloFresh. Our mission: To make ecommerce smarter, faster, and better.
With annual revenues of more than US$200M and a vibrant company culture, Rokt has been listed in Great Places to Work in the US and Australia. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work.
Keen to join a fast-growing company and a vibrant culture? Learn more at [
THE ROLE
Solutions Consulting at Rokt is a team of technical specialists that focus on supporting the sales process, specifically providing technical expertise and designing Rokts solutions to hit our customers objectives. Solutions Consulting improve our sales conversion and deal quality, launch customers faster, reduce churn and ensure Rokts platform is being utilized to its full potential.
A key part of our sales process, Solutions Consultants focus on getting our customers setup in the right way and ensuring success over a long term partnership.
RESPONSIBILITIES
* The Solutions Consulting Team is responsible for improving Rokts deal quality, conversion and ultimately, client success
* Partnering with BDs and solution selling; defining with the client how Rokts solution hits their objectives, coordinating bespoke demos of the product and pulling in Customer Success and Product as needed to establish credibility & deepen the relationship
* Design the solution to implement with our customers to hit their objectives and develop the foundation for long term success
* Is able to prove the technical feasibility and value of Rokts platform to customers
* Responsible for coordinating customization work with the engineering and product teams and ensuring customized solutions are built for future scale and adoption
Requirements
* 3-5+ years experience in similar roles at cloud SAAS, Martech or Adtech businesses
* Highly developed commercial and strategic acumen in multiple Ecommerce verticals like retail, media & streaming, F&B, travel and financial services.
* Proven record of being a technical champion within these platforms and verticals
* Track record of driving revenue growth and sales efficiencies through your technical solutions in similar businesses
* Good understanding of web development and Ecommerce integration technologies
* Must be willing to work full time in the New York office
Benefits
* Force for Good. We actively invest in the growth of our people and strengthening of our communities. Our NY Office is 100% vaccinated to keep our employees and community safe and healthy. This includes all Roktstars, clients, contractors, vendors and suppliers who will be onsite at the Rokt New York Office.
* Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing, high-velocity culture - we only want the brightest and the best.
* Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
* Accelerate your career. Develop through our global training events, Level Up investment, online training courses, and our fantastic people leaders. Take your career to Roktspeed - Grow your career in our rapidly growing company.
* Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also believe taking time off in sync with one another is important. As such, we shut down our offices every year in late December/early January for two weeks, partially sponsored by the company. We also offer a paid Roktstar Sabbatical for employees who have been with us 3 years or more.
* Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC Office is dog friendly!
* Become a shareholder. All Roktstars have stock options. If we succeed, everyone enjoys the upside.
* See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - Tokyo, New York, Singapore, Sydney.
* We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

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